Sweat the Small Stuff - Make It Happen Tipsheet

Make It Happen Tipsheet
Career Management and Life Balance

Sweat the Small Stuff

Several years ago. I decided to change my voice message to one that ended with an enthusiastic "Have a Great Day". Soon afterwards, something funny started happening. When clients and colleagues left messages, they invariably ended with "Have a Great Day" too! This got me thinking about how something as simple as a changed greeting can impact - and motivate - others. While changing your voice mail may not be your cup of tea, there are many other ways you can sweat the small stuff:

When someone asks how you're doing, answer "Pretty Good" instead of "Not Bad".
When someone approaches you, consciously put on a smile before looking up from your work. In fact, try answering your phone with a smile on your face, instead of a frown. (You'll sound different.)
Say Please or Thank you whenever you ask something of someone else. Basic politeness shouldn't ever go out of style.

This type of investment is one that rubs off - and pays off. The smallest things can make the biggest difference, especially when it comes to motivating those around us. (Now smile, have a great day...please?)

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